Monopoly Go! Error Restart: Troubleshooting Guide and Solutions

Understanding the Monopoly Go! Error Restart Problem

Monopoly Go! has quickly become a global sensation, captivating players with its blend of classic board game strategy and modern digital fun. However, like any popular app, it’s not immune to occasional glitches and issues. One of the most frustrating problems players encounter is the dreaded “Monopoly Go! Error Restart,” where the game repeatedly crashes, gets stuck on loading screens, or simply restarts unexpectedly. If you’re experiencing this issue, don’t worry! You’re not alone, and this guide is here to help. We’ll delve into the potential causes behind this problem and provide a comprehensive set of solutions to get you back to building your empire in no time.

Before we dive into fixing the issue, it’s essential to understand exactly what the “Monopoly Go! Error Restart” problem entails. This error manifests in a few different ways. Some players find their game constantly crashing mid-gameplay, abruptly ending their turn and forcing a restart. Others encounter infinite loading screens, preventing them from even entering the game. And, of course, the most direct symptom is the game automatically restarting, sometimes moments after being opened.

The occurrence of these errors can also vary. Some players experience them intermittently, while others face them every time they try to launch the app. The problem might appear after a game update, during resource-intensive gameplay (like tournaments or sticker events), or seemingly at random. Identifying when the error occurs can provide valuable clues to its underlying cause.

So, what exactly triggers this frustrating cycle? The reasons behind the “Monopoly Go! Error Restart” issue can be categorized into a few key areas: technical glitches, device-related problems, software conflicts, and data corruption.

Technical Glitches and Server Issues

Sometimes, the problem isn’t on your end at all. Monopoly Go!, like any complex software, can have bugs and glitches. These might be introduced during game updates or stem from unforeseen interactions within the game’s code. Additionally, the game relies on servers to function. If Scopely’s servers are experiencing outages or maintenance, it can lead to connection problems and, consequently, game crashes and restarts. These are generally out of your control, but checking server status (discussed later) can provide some peace of mind.

Device-Related Problems

Your phone or tablet might be the source of the issue. One common culprit is insufficient device storage. Monopoly Go! requires a certain amount of free space to run smoothly. If your device is cluttered with apps, photos, and other files, the game might struggle to access the resources it needs, leading to crashes.

Another potential problem is an outdated operating system. Monopoly Go! is designed to work optimally with the latest versions of iOS and Android. If your device’s software is old, it might not be compatible with the game, resulting in errors.

A weak or unstable network connection is another common cause. Monopoly Go! requires a consistent internet connection to download data and communicate with the game servers. If your Wi-Fi or cellular data signal is weak or intermittent, it can interrupt the game’s operation and trigger restarts.

Finally, your device’s hardware might not meet the minimum specifications required to run Monopoly Go! smoothly. If you’re using an older or low-end device, it might struggle to handle the game’s graphics and processing demands.

Software Conflicts

Sometimes, the problem isn’t with Monopoly Go! itself, but with other software on your device. Conflicting apps can interfere with the game’s operation, leading to crashes. Similarly, an outdated version of Monopoly Go! might contain bugs that cause the error. Keeping your apps up-to-date is generally a good practice.

Data Corruption

In rare cases, the game’s data files can become corrupted. This can happen due to unexpected shutdowns, incomplete downloads, or other unforeseen circumstances. Corrupted data can cause a variety of problems, including crashes and restarts.

Troubleshooting Steps: Basic Solutions

Check the Basics

Before diving into more complex solutions, start with the fundamentals. First, make sure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the problem persists. Second, restart your device. This simple step can often resolve minor software glitches. Third, close the Monopoly Go! app completely and then reopen it. This can clear any temporary data that might be causing the error.

Clear Cache and Data

Clearing the game’s cache and data can often resolve the “Monopoly Go! Error Restart” issue. The cache stores temporary files that the game uses to speed up loading times. Over time, these files can become corrupted, leading to problems. Clearing the data will reset the game to its default state, removing any corrupted files.

To clear the cache on Android, go to Settings > Apps > Monopoly Go! > Storage > Clear Cache. To clear the data, follow the same steps, but select “Clear Data.” On iOS, you can’t clear the cache directly. You’ll need to uninstall and reinstall the app.

Important Note: Clearing the data will erase your game progress if your account is not linked to Facebook or another account. Make sure you have linked your account before clearing the data.

Update the Game

Make sure you’re running the latest version of Monopoly Go!. Updates often include bug fixes and performance improvements that can resolve the “Error Restart” problem. To check for updates on the App Store (iOS) or Google Play Store (Android), simply search for Monopoly Go! and see if an “Update” button is available.

Check Server Status

As mentioned before, Scopely’s servers might be experiencing issues. While you can’t directly fix server problems, knowing that they exist can save you time and frustration. You can check the server status on websites like Downdetector. If there’s a widespread outage, all you can do is wait for Scopely to resolve the issue.

Advanced Troubleshooting Techniques

Free Up Storage Space

If your device is running low on storage space, it can cause Monopoly Go! to crash and restart. Try deleting unused apps, photos, and videos to free up some space. Consider moving large files to cloud storage services like Google Drive or iCloud.

Update Your Device’s Operating System

An outdated operating system can cause compatibility issues with Monopoly Go!. Make sure your device is running the latest version of iOS or Android. To update iOS, go to Settings > General > Software Update. To update Android, go to Settings > System > System Update. The exact path may vary depending on your device’s manufacturer.

Reinstall Monopoly Go!

If all else fails, try uninstalling and reinstalling Monopoly Go!. This will remove all of the game’s files from your device and then reinstall a fresh copy. This can often resolve issues caused by corrupted data.

Important Note: Before uninstalling, make sure your game is linked to your Facebook account or another account. Otherwise, you will lose your progress.

To uninstall Monopoly Go! on iOS, simply tap and hold the app icon until it jiggles, then tap the “X” button. On Android, go to Settings > Apps > Monopoly Go! > Uninstall. Then, reinstall the app from the App Store or Google Play Store.

Check App Permissions

Go to your phone settings. Find “Apps” or “Applications.” Locate Monopoly Go! in the list. Then, select “Permissions.” Ensure Monopoly Go! has necessary permissions like access to storage (for saving game data) and network (for connecting to the internet). Granting these permissions can sometimes fix error restart issues.

Disable Background App Refresh (iOS)

On iOS, Background App Refresh allows apps to update their content even when you’re not actively using them. This can sometimes interfere with Monopoly Go!, especially if other apps are consuming resources. To disable Background App Refresh, go to Settings > General > Background App Refresh. You can either disable it for all apps or selectively disable it for specific apps. Try disabling it for resource-intensive apps you don’t need refreshing in the background.

When to Contact Support

If you’ve tried all of the above solutions and the “Monopoly Go! Error Restart” problem persists, it’s time to contact Scopely’s support team. They might be able to provide additional assistance or identify a server-side issue that’s causing the problem.

You can find their support channels within the game itself, on their website, or through their social media accounts. When contacting support, be sure to include the following information:

  • Your device type (e.g., iPhone XS, Samsung Galaxy S21)
  • Your operating system version (e.g., iOS 15.4, Android 12)
  • A detailed description of the problem
  • The steps you’ve already taken to try to fix it

Preventing Future Issues

While there’s no foolproof way to prevent the “Monopoly Go! Error Restart” problem from ever happening again, there are some steps you can take to minimize the risk:

  • Regularly clear the cache and data.
  • Keep your device and apps updated.
  • Maintain a stable internet connection.
  • Ensure your device meets the minimum system requirements for the game.
  • Link your game account to avoid losing progress.

Conclusion

The “Monopoly Go! Error Restart” problem can be frustrating, but it’s a relatively common issue that can often be resolved with a little troubleshooting. By understanding the potential causes and following the solutions outlined in this guide, you should be able to get back to enjoying the game in no time. Remember to start with the basic solutions and work your way up to the more advanced techniques. If all else fails, don’t hesitate to contact Scopely’s support team for assistance. Happy rolling!

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